Last Updated: July 17, 2026
At Alif Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and what choices you have when visiting alifstudio.pk or purchasing from our online store.
Who We Are
Alif Studio is an online and physical fashion store offering stitched and unstitched clothing, abayas, hijabs, handbags, jewellery and other fashion products.
Website: alifstudio.pk
Email: customercare@alifstudio.pk
Phone: 0371 5771787
Address: Shop 4, United Mall, Mardan, Pakistan
Information We Collect
When you visit our website, create an account, place an order or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Account login information
- Order and purchase history
- Payment-related information
- Messages, reviews and customer-support requests
- IP address, browser type, device information and website activity
How We Use Your Information
We may use your personal information to:
- Process, confirm and deliver your orders
- Contact you regarding order confirmation and delivery
- Manage your account and shopping experience
- Provide customer support
- Process returns, exchanges and refunds
- Prevent fraud and protect our website
- Improve our products, services and website performance
- Send promotional offers when you have agreed to receive them
- Meet applicable legal, accounting and regulatory obligations
Orders and Payments
Payment transactions may be processed through banks, payment gateways or other payment-service providers. Alif Studio does not directly store complete debit or credit card details. Payment providers process such information according to their own privacy and security policies.
Cookies
Our website uses cookies and similar technologies to:
- Keep products in your shopping cart
- Remember your account and website preferences
- Support secure login and checkout
- Understand how visitors use our website
- Improve website speed, functionality and marketing
You may disable cookies through your browser settings. However, certain store features may not work correctly without them.
Comments, Reviews and Contact Forms
When you submit a product review, comment or contact form, we collect the information entered in the form along with technical information such as your IP address and browser details. This information may be used for customer support, security and spam prevention.
Approved product reviews may be publicly visible on the website.
Media Uploads
If you upload images through a review or contact form, please avoid uploading files containing embedded location information. Visitors may be able to download and extract such information from publicly available images.
How We Share Your Information
We may share only the necessary information with trusted service providers, including:
- Courier and delivery companies
- Payment gateways and financial institutions
- Website hosting and technical-support providers
- Analytics, security and fraud-prevention services
- Government or regulatory authorities when legally required
We do not sell or rent your personal information to third parties.
Third-Party Links and Embedded Content
Our website may contain links or embedded content from third-party websites, including videos, maps, social-media platforms or payment services. These websites may collect information, use cookies or track your interaction according to their own privacy policies. Alif Studio is not responsible for the privacy practices of external websites.
How Long We Retain Your Information
We retain order, account and transaction information for as long as reasonably necessary to:
- Complete orders and provide customer support
- Maintain business and accounting records
- Handle returns, exchanges or disputes
- Meet legal, tax and regulatory requirements
- Prevent fraud and protect our services
You may request the deletion of your account information, except for information we are legally or operationally required to retain.
Your Privacy Rights
You may contact us to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Request deletion of eligible information
- Withdraw consent for promotional communication
- Ask how your information is collected and used
To submit a privacy request, contact us at customercare@alifstudio.pk. We may ask you to verify your identity before processing the request.
Marketing Communications
We may send promotional emails, SMS or WhatsApp messages only when permitted or when you have provided consent. You may unsubscribe at any time by using the available opt-out option or contacting our customer-support team.
Messages relating to active orders, payments or deliveries are considered essential service communications.
How We Protect Your Information
We use reasonable administrative and technical safeguards to protect personal information against unauthorized access, loss, misuse or disclosure. However, no online system or method of transmission can be guaranteed to be completely secure.
Customers are responsible for keeping their account passwords confidential and should notify us immediately if they suspect unauthorized account activity.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children without the involvement or consent of a parent or legal guardian.
Changes to This Privacy Policy
Alif Studio may update this Privacy Policy when our services, business practices or legal obligations change. The revised version will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Alif Studio
Shop 4, United Mall, Mardan, Pakistan
Email: customercare@alifstudio.pk
Phone: 0371 5771787